How safe is my data in Amicus Cloud?
Data in Amicus Cloud is more secure than data on the computers and networks of almost any law firm. Amicus Cloud uses data centers built and managed by Microsoft. The security – both physical and cyber – is tremendous, and has been certified by many international standards organizations. Which is why some of the most security-conscious companies in the world (e.g. NASA) use the same platform. Every piece of data is instantly backed up onto redundant servers. All transmissions of your data are done with 256-bit encryption – which is what banks use for your most sensitive financial data. Click here for more details about security.
What uptime does Amicus Cloud guarantee?
99.9% uptime every month. Please see the Terms of Service for more details.
Several of us in our firm want to try Amicus Cloud. Should we sign up separately or together?
Only one member of your firm should click the “Get Started” button here on the web site. They will receive an email with a login setting up your firm. Then they can add any other people in your firm they want (see how below).
How do I add more users to my firm?
Click on the word Options in the upper right corner of the Amicus Cloud screen. In the dialog that comes up, select User Management. A list of all your firm’s users appears. Click the Add User button to add more. When you have added everyone you want, click the Send Login button to send them an email that invites them to login.
Can I use Amicus Cloud on my iPad?
Yes. In fact, Amicus Cloud is designed with the iPad in mind. Everything can be done with a touch.
How much does Amicus Cloud cost?
After the free trial, Amicus Cloud is just $34.95 per user per month. See the pricing page for more details.
How often are new features added?
We get many great suggestions from our customers, and our products team is always working to make Amicus Cloud even better. Updates are added on a continuous basis. So if there’s something you’re looking for that you do not see, let us know. It’s probably coming soon…
Does Amicus Cloud have an Outlook link?
Yes – and so much more! Everything you do and see in Outlook is instantly in Amicus Cloud, and vice versa. They both work from the same database, so there’s no issue with synchronizing two systems. It’s not a link – it’s live!
What is Microsoft Exchange, and why is it needed?
Microsoft Exchange is the world’s leading email server. It is used by Amicus Cloud to provide total email integration, dynamic integration with smartphones and more. Many firms already have Exchange. If you do, Amicus will connect to it. If you don’t, it’s easy to get, or Amicus can provide it for you (really easily – just a couple of clicks!). Click here for more details.
If I get the optional Amicus Hosted Exchange, who is my email provider?
Amicus Hosted Exchange is provided by Intermedia, the world’s largest and best provider of hosted Exchange. Click here for more details.
Do I have to change my email address to get email integration?
No. You can keep your current email address. However, if your current email address is something basic like Gmail or Hotmail, you might want to use one of the more professional ones we provide. Your choice.
Can I keep using my current accounting system with Amicus Cloud?
Yes. Amicus Cloud has its own time, billing, trust and collections features built in. But if you prefer to use it with your current desktop system, you can. Click here for more details.
Can I import data from Outlook, Google, or something else?
Yes. Calendars, contacts, tasks and more are easily imported.
I have a desktop version of Amicus. Can I convert to Cloud?
Yes. Amicus Attorney Small Firm edition is easily converted to Cloud.
Is training available?
Yes. Amicus Cloud subscribers have many training options, including regular free sessions, both live and recorded. Click here for more details.
Who has rights to my data in Amicus Cloud?
You and only you do. As the Terms of Service make clear, our company makes no claims of ownership whatsoever.
Can I cancel my subscription at any time?
Yes. We will do our best to make you happy and provide you with the best possible cloud practice management. But if for any reason you decide to cancel, you can do so without penalty. Your cancellation is effective as of the end of the subscription month in which you cancel.
What happens to my data if I stop using Amicus Cloud?
Your data is yours to take with you. If you cancel your subscription, you should do so, as about 4 weeks after a subscription ends, all data is deleted.