FAQs

Data in Amicus Cloud is more secure than data on the computers and networks of almost any law firm. Amicus Cloud uses data centers built and managed by Microsoft. The security – both physical and cyber – is tremendous, and has been certified by many international standards organizations. Which is why some of the most security-conscious companies in the world (e.g. NASA) use the same platform. Every piece of data is instantly backed up onto redundant servers. All transmissions of your data are done with 256-bit encryption – which is what banks use for your most sensitive financial data. Click here for more details about security.

99.9% uptime every month. Please see the Terms of Service for more details.

Only one member of your firm should click the “Get Started” button here on the web site. They will receive an email with a login setting up your firm. Then they can add any other people in your firm they want (see how below).

Click on the word Options in the upper right corner of the Amicus Cloud screen. In the dialog that comes up, select User Management. A list of all your firm’s users appears. Click the Add User button to add more. When you have added everyone you want, click the Send Login button to send them an email that invites them to login.

Yes. In fact, Amicus Cloud is designed with the iPad in mind. Everything can be done with a touch.

After the free trial, Amicus Cloud is just $34.95 per user per month. See the pricing page for more details.

We get many great suggestions from our customers, and our products team is always working to make Amicus Cloud even better. Updates are added on a continuous basis. So if there’s something you’re looking for that you do not see, let us know. It’s probably coming soon…

Yes – and so much more! Everything you do and see in Outlook is instantly in Amicus Cloud, and vice versa. They both work from the same database, so there’s no issue with synchronizing two systems. It’s not a link – it’s live!

Microsoft Exchange is the world’s leading email server. It is used by Amicus Cloud to provide total email integration, dynamic integration with smartphones and more. Many firms already have Exchange. If you do, Amicus will connect to it. If you don’t, it’s easy to get, or Amicus can provide it for you (really easily – just a couple of clicks!). Click here for more details.

Amicus Hosted Exchange is provided by Intermedia, the world’s largest and best provider of hosted Exchange. Click here for more details.

No. You can keep your current email address. However, if your current email address is something basic like Gmail or Hotmail, you might want to use one of the more professional ones we provide. Your choice.

Yes. Amicus Cloud has its own time, billing, trust and collections features built in. But if you prefer to use it with your current desktop system, you can. Click here for more details.

Yes. Calendars, contacts, tasks and more are easily imported.

Yes. Amicus Attorney Small Firm edition is easily converted to Cloud.

Yes. Amicus Cloud subscribers have many training options, including regular free sessions, both live and recorded. Click here for more details.

You and only you do. As the Terms of Service make clear, our company makes no claims of ownership whatsoever.

Yes. We will do our best to make you happy and provide you with the best possible cloud practice management. But if for any reason you decide to cancel, you can do so without penalty. Your cancellation is effective as of the end of the subscription month in which you cancel.

Your data is yours to take with you. If you cancel your subscription, you should do so, as about 4 weeks after a subscription ends, all data is deleted.